Confirmation of Support

What is ‘confirmation of support’?

If you have received assistance from a Support Worker or an Electronic Note Taker then we will email your student account asking you to confirm receipt of the support. Confirmation is also sought if you receive Study Skills Tutorial support and/or Mentor support, but this is done in person by your tutor/mentor. We require this email confirmation in order to reclaim your support costs from your Disabled Students Allowance via your Funding Body.

Email Confirmations

The Email will include a list of times, dates and type of support recieved. All you need to do is click ‘reply’ and simply write ‘I agree’ to confirm and send!
However if you don’t agree with a particular session, please put this into your email response also and we will be more than happy to resolve any queries you may have. All Emails will be sent out the week after the support was received so we kindly ask that you check your student account regularly.
All email confirmations must be sent from your student account.

Who am I emailing?

The confirmation emails are processed via the Disability & Dyslexia Service. Please find our contact details below and feel free to get in touch if there’s anything that you’re not sure about.

Location: Ferndale building, Treforest campus
Room: FH001
Tel: 01443 654373
Email: ashley.hicks@southwales.ac.uk